Your POS menu, in the conversation
Use the items, prices and options visible for web ordering in your POS. Keep menu maintenance where your team already works.
MEET THE C2K AI ORDERING AGENT
Your menu.
Their favorite channels.
Orders, handled.
Let guests order on your restaurant website, Facebook Messenger and Instagram. Your AI Agent guides the conversation and sends confirmed orders straight to your POS.
Try a sample order. Select Order here in the bottom-left corner.
CONVERSATION MEETS RESTAURANT OPERATIONS
A digital ordering teammate.
Connected to your kitchen.
Customers choose. Your agent checks the details. Your restaurant prepares the order through its normal POS workflow.
The right questions before checkout
Collect required sizes, sides and modifiers before adding an item. Recap the complete order and ask for confirmation.
Pickup or delivery, clearly defined
Let pickup guests choose a store. Check delivery addresses against the zones configured for your locations.
Secure payment, outside the chat
Offer your enabled payment methods. Online customers pay on the provider’s secure page; the POS order follows payment confirmation.
A normal check in your POS
Receive the customer details, items and required choices with the order. Staff prepare it through the usual restaurant process.
Configured with your operation
During onboarding, you define the language, familiar or formal tone, greeting and applicable local tax-data requirements. Payment methods and sale types come from the POS configuration. The menu refreshes periodically, including new items and price changes.
THE REAL CUSTOMER EXPERIENCE
A clear path from “hello” to order placed.
Real customer ordering screens from the Web & Social AI Agent.
BUILT AROUND YOUR EXISTING POS
The conversation ends.
The kitchen gets to work.
Call2Kitchen connects ordering to supported Oracle Simphony, Micros RES3700, NCR Aloha and PAR PixelPoint environments. Integration scope is confirmed for your version and stores.
Explore the existing REST API integration page ↗What your team sees
- A normal restaurant POS check
- Items and their required choices
- Customer and fulfillment details
- Source: c2k AI Chat
- A check number for restaurant follow-up
A FEW USEFUL DETAILS
Before you get started.
Is this the same as the WhatsApp chatbot?
This product serves the restaurant website, Facebook Messenger and Instagram. C2k Hey Bot is the separate WhatsApp ordering product.
Does the restaurant need to watch every conversation?
The AI Agent takes orders autonomously. Staff keep the POS menu accurate, prepare incoming checks and contact Call2Kitchen when an issue needs attention.
Can the agent change an order after it is sent?
The supplied edition cannot change or cancel an order already submitted. Your team handles those requests through the normal restaurant process.
Does this edition support voice notes or photos?
The supplied Web & Social Agent guide describes text conversations. It does not process photos, voice messages or stickers. WhatsApp voice-note ordering belongs to the separate chatbot product.
MADE FOR YOUR RESTAURANT
Set the voice of your brand.
Keep the POS as your source.
Language, tone and greeting
Provide your preferred language, familiar or formal tone, and welcome message during onboarding.
The right information at checkout
Tell us which local rules apply, including tax information to collect for electronic invoicing or fiscal receipts.
Payment and fulfillment options
Supported payment methods, sale types and delivery or pickup modes are extracted from your POS configuration and reviewed during setup.
Menu changes, kept in step
Periodic refreshes update price changes and newly added products according to the configured schedule.
READY FOR YOUR NEXT CUSTOMER?
Put your conversations
on the menu.
Start with your channels, stores and POS. We’ll help connect the rest.
