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MULTI-CHANNEL RESTAURANT ORDERING & DELIVERY

One Platform. Every Customer Channel.

Connect phone calls, WhatsApp Business, website and social AI ordering, web and app orders, CRM, restaurant POS and integrated delivery services in one connected Call2Kitchen ecosystem.

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☎Call2Kitchen◉
Phone CallsWhatsApp BusinessWeb & App OrdersAI Chatbot
CRM + ORDER TAKING → POS → DELIVERY
C2K AI CHATBOT

Turn WhatsApp Conversations Into Restaurant Orders.

Give guests a convenient way to order through WhatsApp Business. Guide customers through the menu, required options, delivery or pickup, cart review and confirmation—with two-way POS integration.

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REAL C2K AI ORDERING EXPERIENCEReal Call2Kitchen AI Chatbot WhatsApp cart ordering screen
REST API ORDERING INTEGRATION

Connect Digital Ordering Directly to the Restaurant POS.

Purpose-built endpoints connect third-party chatbots, web ordering sites and mobile ordering apps with supported restaurant POS systems, including menu data and order submission.

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REAL API ORDER FLOWCall2Kitchen REST API connected order flow and example payload
ASTERISK • CLOUD-CONNECTED CONTACT CENTER

Every Call. Every Customer. One Connected Workspace.

Bring Asterisk VoIP, caller ID, order taking, customer CRM, call recording and WhatsApp Business into your restaurant contact center—with centralized data powered by Microsoft Azure SQL Database.

Asterisk VoIPAzure SQL DatabaseWhatsApp Business

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REAL CALL2KITCHEN DESKTOP SOFTWARE
Call2Kitchen desktop order taking, Asterisk softphone and customer CRMCall2Kitchen desktop integrated WhatsApp Business customer assistance panel
NEW · AI ORDERING AGENT FOR WEB & SOCIAL

Your website. Their social feed. The next order.

Turn conversations on your restaurant website, and into confirmed POS orders. Guide guests through your menu, required choices, pickup or delivery and secure online payment.

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AI ordering agent category selectionAI ordering agent order summary and confirmation
BUILT FOR RESTAURANT OPERATIONS

Serve customers across channels without replacing your restaurant technology.

Call2Kitchen connects customer conversations, digital ordering, order taking and restaurant operations so teams can deliver a consistent experience from first contact through POS submission and delivery.

AI Ordering Agent · Web & Social

Autonomous text ordering on your website, Facebook Messenger and Instagram, connected to your POS web menu and restaurant workflow.

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☎ Restaurant Contact Center

Order taking, Asterisk/VoIP integration, automatic call distribution, caller ID, CRM, call recording and centralized agent operations.

✦ AI Chatbot Ordering

Automate WhatsApp ordering while guiding customers through products, modifiers, combos, delivery or pickup and confirmation.

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◉ WhatsApp Business Workspace

Let agents attend WhatsApp Business contacts from the same customer-service environment used for restaurant ordering and CRM.

⌁ REST API Ordering

Connect web and mobile ordering applications to supported restaurant POS systems with menu synchronization and order submission.

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Delivery Management

Automatically assign orders, build driver routes by delivery sector and dispatch through the configured restaurant workflow.

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REAL PRODUCT EXPERIENCE

WhatsApp ordering customers can actually use.

Customers browse menu collections, select required options inside the conversation and review their cart before placing the order. The experience shown here is adapted from the real C2K AI Chatbot ordering flow.

See AI ChatbotView Pricing

Real Call2Kitchen WhatsApp ordering flow showing menu, option selection and cart
HUMAN + AI

Automation when it helps. Human assistance when it matters.

C2K AI Chatbot can automate WhatsApp ordering, while restaurant teams retain a multi-channel agent workspace for phone and WhatsApp Business customer assistance.

📞 Phone Customer💬 WhatsApp CustomerCall2Kitchen👤 Human Agent✦ AI ChatbotCRM • ORDER TAKING • POS
RESTAURANT CONTACT CENTER

Asterisk-powered voice operations inside a broader multi-channel platform.

Keep the proven Call2Kitchen call-center workflow while adding WhatsApp Business and digital ordering channels around it.

✓ Asterisk Integration✓ VoIP Softphone✓ Automatic Call Distribution✓ Caller ID Detection✓ Call Recording✓ Customer CRM✓ Centralized Order Taking✓ Delivery & Pickup✓ CMS Supervisor Module✓ Cloud-Connected Azure SQL

CMS — Call Monitoring System: Give supervisors visibility into agent activity, ACD queues, call supervision and operational statistics.

Actual Call2Kitchen desktop restaurant call center application
CONNECTED ORDERING

REST API Ordering Integration

Connect digital ordering channels to supported restaurant POS systems through Call2Kitchen. Retrieve usable menu information and submit confirmed orders through a purpose-built integration layer.

Explore REST APIView Pricing

Real Call2Kitchen REST API integration example
WEB REPORTING PORTAL

From Call Activity to Actionable Insights.

Give restaurant managers and contact-center leaders secure access to operational reporting, call traffic trends, attention levels, abandonment metrics and historical performance analysis.

Call Traffic & TrendsService & Attention LevelsAgent & Queue AnalysisHistorical Reporting

Client Login — View Reports ↗

Call2Kitchen Restaurants Reporting Portal
Actual Call2Kitchen web reporting portal showing call traffic, attention level, abandonment and service timeActual Call2Kitchen web reporting portal showing attention rates by month, day and hour
POS INTEGRATIONS

Keep Your POS. Add Intelligent Ordering.

Keep the restaurant systems you already rely on while adding centralized customer engagement, AI ordering and digital order integration.

Oracle
Simphony
NCR
Aloha
PAR
PixelPoint
Oracle
MICROS RES 3700
FROM ORDER TO DOORSTEP

Integrated Delivery Services

Automatically assign drivers, create routes by delivery sector and dispatch orders. Connect external delivery fulfillment through Uber Direct/Transportation or Shipday when configured.

Uber DirectOn-demand deliveryShipdayDelivery orchestrationCall2KitchenDelivery Management
FIND THE RIGHT SOLUTION

Explore current Call2Kitchen pricing.

Choose the products that fit your restaurant operation.

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SEE CALL2KITCHEN IN ACTION

Bring your restaurant customer channels together.

Connect phone, WhatsApp Business, AI-assisted ordering, web and app ordering, CRM, POS and delivery services.

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Partners & POS integrations